The deal is just the beginning
Never-ending service
A full range of pre-sales and after-sales services add real value to the entire life cycle of Hengli textile machinery. We provide customers with innovative solutions and caring services, with rigorous work, to create professional quality.
OUR SERVICE
01
Product Consulting
We put the interests of our customers first.
Maximizing output value and energy saving are part of Henglilai's pre-sales consultation. Our professionals are happy to provide you with relevant information to customize models that suit your production requirements and improve the economic efficiency of the machine,
Enhance market competitiveness by optimizing your production processes.
02
Professional installation
We are equipped with a number of installation engineers with rich service experience, dedicated to provide you with professional equipment installation services. We are committed to every installation details, adhering to the "service a customer, a customer satisfaction" service concept.
03
Original parts replacement
Only the original parts have the function of fully realizing the potential of the machine.
Users from the purchase of the company's special products within 1 year free repair, replacement of damaged parts. For equipment beyond the warranty period, we provide long-term repair and replacement parts service.
04
Maintenance Upgrade
Comprehensive upgrade of after-sales guarantee, after-sales service personnel are responsible for the user's comprehensive technical training, including the daily operation methods of machinery and equipment, regular maintenance and maintenance precautions. At the same time, we provide users with comprehensive technical services, such as operation training and technical support.
Consulting Communication
Professionals answer your phone needs
Design Quotation
Demand quotation through customer demand communication
Signing a contract
After the product customization is satisfied, sign the contract
Installation acceptance
Professional team to provide installation services, customer acceptance
After-sales service
Customer information input after-sales system, one-year warranty